Frequently Asked Questions
Access Control system is also known as keyless door system, proximity card system, security card access system, etc. It is an electronic security system which permits or restricts access to specific areas of the premise. It not only designed to protect the property against unwanted visitors but also ensures the safety of both the property and the people inside.
In simple terms, an Access Control System provides control of entry (or exit) through nominated doors via a control panel and some form of electric locking facility.
This system is simple, reliable and cost effective. Nowadays, door access system is widely used for stopping unauthorized person entering your office/ premises. By pressing the pin or using card (proximity card).
This is the most commonly used system. This reader recognizes both PIN numbers and cards that have been programmed inside.
With the advanced technology, users do not need to swipe their card, but rather, tap and present their card to the reader, which typically scans the card at a distance of about 50mm away. They can also press their personal PIN number to enter the door, if the PIN number function is enabled.
This is a fast, non-contact, method of releasing the lock and gaining access to the premises.
A Biometric Reader, also known as a Fingerprint or Thumb Print Reader, uses unique human characteristics, such as finger prints, to clearly identify who are permitted to access the place.
As this system based solely on the thumb prints, you do not need to fear your cards/ tags will be stolen or lost. It is also a way to control the number of misusing of some other people’s card to enter the premises which increase the level of security.
However, biometric system is very sensitive at times, which may, at times, not be able to read your finger prints properly and deny your access to the door(s).
This access control system allows you to restrict unauthorised access into the premise. It should not be used as a secured system. We always recommend our customer to continue to use their manual locking system to lock the system after everyone left the office to double secure the door.
As this is an electronic device which runs on main electricity, should there be a power trip, the door will be release and anyone can access the premise freely.
We recommend this system for restriction of unauthorised access to the premise.
You will want to welcome most of those who visit your premises, so it must be easy for them to let you know they are there.
The three additional products that you can add on to the access control package to allow your visitors to be able to communicate with you when you are inside, and the most common means of attracting their attention are:
- A simple door bell system which alerts your staff to the fact that there is someone waiting outside.
- An audio intercom panel which allows the visitor to have a direct conversation with a member of your staff and, if appropriate, the door can be remotely released.
- An audio-video intercom panel which allows your staff to see who wants to enter the building before permitting access.
All this will be able to add on the package on a reasonable amount.
CCTV or Closed Circuit Television refers to a visible or covert video system intended for only a limited number of viewers. In Closed Circuit TV (CCTV), the picture is viewed or recorded, but not broadcast.
CCTV is most commonly used for surveillance. Security Cameras are now universally featured in many public and private institutions, from a correctional facility to the convenience store. It has become so much less expensive over the years that both large and small stores are able to install cameras as a deterrent against theft and robbery.
Today, CCTV has been developed to the point where it is simple and inexpensive enough to be used with in both residential and commercial, for a peace of mind in everyday surveillance.
Yes! You will be able to view the location where you install the CCTV from other place, as long as you have internet access. What you need to provide us is a broadband internet access and a router that supports port forwarding and DDNS.
From there, our engineers will configure the Digital Video Recorder to communicate with your Router to allow you to login to a designated URL with the User ID and Password to monitor your premise, remotely.
Product registration requires the product to have access to the Internet. To register, use the System Utilities and follow these easy steps:
- Point your browser to http://[IP of the product]:4567.
For example, if your PBX is configured with an IP address of 192.168.1.11, point your browser to http://192.168.1.11:4567 - Click on 'Product Registration'
- Enter your company and contact information
- Click 'Register'
When the product is registered, you will see the message 'Product Registration Successful. Thank you for registering!'
- While on the call, press the 'xfer' button; far left button near the lcd of the phone
- Dial the extension you want to transfer to and press the 'dial' button; far right button near the lcd
- Now you can wait for the person you are transferring to to answer the phone or you can immediately transfer; At anytime to transfer the call, press the 'xfer' button again on far left of lcd